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Practice Charter

Freedom of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

Local Pharmacies

Within Hyde all the pharmacies participate in 'Minor Ailment Scheme'. This means that your local pharmacist can now treat some minor ailments and conditions on the spot, sometimes without an appointment. These include head lice, sore throat, cough, cold and hay fever.


Legacies / Donations

These are gratefully accepted for our equipment fund. For more information please speak to the practice manager or a doctor. Cheques should be made payable to “Clarendon Medical Donation Account”.

Access To Patient Information

Healthcare professionals within the NHS and the private sector have access to patient information held at the practice which is relevant to the specific consultant to whom referral is needed.

Written authorisation is required from patients in cases where copies of the medical records are requested from solicitors/insurance companies or for employment purposes.

Under the Data Protection Act 1988, patients have the right of access to copies of their own medical records whether they are stored in computerised form, handwritten or stored in some other form.

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