Back to News
Accessing the Practice during Covid-19 Pandemic
Posted on 24 Mar 2020
As you are all aware the Prime Minister has now requested that you should stay at home except for essential reasons.
We ask that you do NOT come down to the practice unless you have already spoken to a member of the team to confirm you are able to attend.
You MUST telephone the surgery first, attending without approval will result in you being asked to go home and contact us by telephone.
The staff like the wider population are impacted by goverment arrangements as well as the virus itself, and whilst we continue to redeploy staff members to assist the reception team the wait time on the telephones will inevitably increase.
Please be patient, do not shout at the staff, they are doing their level best in extremely difficult circumstances to ensure that there is still a health service for you to access. They have the same concerns that you do, please keep this in mind when interacting with them.
The practice team thanks all of the patients for their co-operation to date and their continued understanding during this challenging time.